1、To ensure that the provision of professional technical service meets with the customer requirements and achieves the highest degree of customer satisfaction；
2、To visit major customers to promote cordial relationship and to be aware of actual or impending problem situations, and also to effect timely actions in respect of any service issues；
3、To ensure that the financial performance of the group meets the target；
4、To plan installation of equipment and act as a project manager for large system installation；
5、To ensure the preventive maintenance schedules are prepared and actually performed；
6、To ensure that customer service calls are promptly attended to and equipment faults rectified within a reasonable amount of time；
7、To monitor and control the inventory level and usage of spare parts；
8、To liaise with other departments within the company such that the company as a whole is made aware of possible problem areas or complaints and possible new/enhancement business opportunities；
9、To identify, plan and arrange product or other training for the staff so as to ensure that a consistently high level of competence is maintained within the staff；
10、To ensure all outstanding AR can be collected in time。

1、More than 5 years related working experience is preferred；
2、Good command of English；
3、Medical device TS background with Management experience is a must。